AFTER-SALE SUPPORT

Rich Motor Company Sale Support

Rich motor company Sale Support is the most trusted Gensets, Diesel Generators, power and O&M services in the UAE, Middle East, and Africa. Rich Motor (RMC) has set the standard for dependability. We know that when you need your generator to work, you need it to work correctly from start-up to shut-down. Our regular check and inspection program of the equipment will provide you with the assurance that your generator will work when you need it most.

We guarantee that your generator will start up and work as specified after the sale. We know you don’t cut corners in your business, and neither do we. We are confident we can provide you and your business with the utmost service, quality, dependability, and satisfaction.

Our experienced diesel professionals include electricians and field mechanics to handle service, installations, in-house load bank, and testing. Our staff has been responsible for the professional installation of multiple units up to 2.2 megawatts in UAE, Qatar, KSA, Oman, Yemen, Afghanistan, Pakistan, and Nigeria, Chad Cote D'Ivoire, and countless African and middle east Countries.

Experience

Our diesel engineers and technicians are among the most skilled in the industry, with over 30 years of combined professional experience.

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Credibility

Many companies in the industry like to represent themselves as experts in diesel engines and generators. Only for customers to discover later that they are dealing with a broker who represents inventory they don’t own. At RMC, we are confident in our equipment quality because we inspect and test every generator we sell. To ensure the credibility of our equipment:

  • We own what we sell
  • We do not broker other dealer’s inventory.
  • We do not outsource services.
  • All labor is complete at our 20,000 sq. facility in Hamriya Sharjah PhaseII.

Genuine Parts

The adage, “You get what you pay for.” still rings true. At Rich Motor, we have always believed in using genuine parts; no knockoffs. Generic parts are often unreliable as there is less knowledge about where they were manufacture and their quality. We only stand behind products we believe in and that quality OEM parts.

  • We own 100% of our parts.
  • We do not sell parts.
  • We ONLY stock OEM parts and supplies
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Fully Customizable

One size does not fit all in the generator industry. Getting the right fit with your generator installation is crucial for the unit's long-term performance and reliability. We believe in doing the job right the first time, so we have developed a fully-capable fabrication department to customise any generator to meet your facility’s needs. Some of our past customisations have included:

  • Modifications to accommodate standby, prime or continuous operation
  • Tight-Spaced Installations
  • Special Applications
  • Ventilation and Exhaust Outputs
  • Working to fit specific building specifications
  • Enclosure Housing
  • Weatherproofing
  • Sound Attenuating
  • Shipping Container Mounting
  • Trailer Mounting
  • Fuel Tank Options
  • Skid Mounting

Manufacturer Specific Inspection Process

Since 2005, Rich Motor Company has continuously developed relationships with the most well known and respected generator manufacturers in the industry. Our close relationships with these top manufacture keep us informed of the most up-to-date inspection processes, which is critical in obtaining optimal generator performance.

  • We follow RMC, Cummins, Lister peter, and other leading manufacturer’s internal inspection processes.
  • We service all makes and models within the industry.
  • We service only fuel types, including diesel.
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RMC 31 Point Inspection Process

In addition to following the manufacturer's inspection guidelines, we at RMC decided to add additional inspection procedures to ensure that you, the customer, are getting the best possible generator. We work hard to ensure our quality standards are being met. Our efforts are rewarded each day with our customer's satisfaction and assurance that their generator will operate when and as it should. We take great pride in knowing that our equipment will work on time, every time.

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About Us

Rich Motor Company (RMC) is the most trusted supplier and Quality manufacturing of Kubota, john deer, and Cummins generators offering power and O&M services in the UAE and The Middle East.

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